How Businesses in America will Thrive after the COVID-19 Crisis

America is a very different place than it was just a couple of weeks ago. When the COVID-19 virus first emerged, we were all told to wash our hands properly and follow typical guidance for stopping the spread of viruses. Now we’re told to stay at home. While there have been many crises over the years, this has changed life as we know it significantly, and all in a short space of time. It’s truly an unbelievable turn of events.

But as with any crisis, we will make it through the other side. The lessons learnt at this time will make us a stronger, more robust nation that’s better equipped for future challenges. Is this an optimistic way of looking at things? Absolutely not, it’s called realism. Here are just some of the reasons why.

1. Courage

In times of trouble, we have proven time and time again that we can make it through. No matter what the challenge, we have stepped up to do what’s needed to overcome. You can already see this in the way that our nation’s carers – our health care workers, emergency services, the armed forces and others all over the country are fighting the good fight.

Our business community is also getting involved, with perhaps an unprecedented amount of leadership and bravery at this time. Businesses of all sizes are joining together and working hard to do their bit to end this crisis. I’m a proud member of this community, and I’m awed by the support being shown. Together we’re strong and can achieve anything.

It has also been humbling to witness the courage and strength shown by the public. People are taking care of each other – checking in and going to great lengths to help those in quarantine or isolation. As I witness these heartening displays all around me, the words of President Franklin D. Roosevelt comes to mind: “Courage is not the absence of fear, but rather the assessment that something else is more important than fear.”

2. We can

As pioneers, we have built a strong and remarkable country, and will continue to go beyond. We have our incredible minds working hard to develop treatments to help those who are suffering, while also working towards a COVID-19 vaccine that will put an end to this virus.

And while scientists and researchers are working hard on behalf of us all, it’s important to salute the ordinary people who are stepping up to do their part. Jennifer Haller is a 43-year old mother of two from Seattle, and when asked why she volunteered to receive an experimental vaccine, she said: “I wanted to do something because there’s so many millions of Americans that don’t have the same privileges that I’ve been given. They’re losing their jobs. They are concerned about paying bills, feeding their family. This was just something that I could do and that I wanted to do.”

3. Resilience

No matter the hardships that have befallen our nation, we’ve always come back stronger than ever. It’s not luck or chance that has got us here, it’s just how it’s meant to be. Throughout history, other nations haven’t fared so well, with disaster often following a period of decline. But not America.

We have always defied the odds to come back stronger than before. Our resilience is more than we know. We’re a nation that can adapt, makes change and gets results, raising the bar higher each time. It’s rooted within us, and we will no doubt overcome again.

What lies ahead

Our onward journey will not be an easy one; there are some tough times ahead. But it’s important to remember that we will do everything that’s needed to make it through. Our courage will make sure we do what’s right, and we can find solutions that will change things. And our resilience will make sure we come back from this stronger than ever. These are special traits that make America great. Together we will overcome, and triumph over this crisis.

Carolina Digital Phone can be part of your successful future in America with the remote worker solution cloud-based telephone service.  WIth more that 20 years experience providing solutions to business, the Carolina Digital Phone team offers white glove service to every sized business. North Carolina based, always providing excellent customer service at competitive prices for your business, government agency or school system. Call today (336) 850-5400 for a personalised telephone services quote. Move your business to the cloud with us today.

America 2.0 – When The Global Pandemic Is Over

Right now, we are living in uncertain times resulting from a global pandemic. There is fear and even panic resulting from this virus and the resulting aftermath. Many are sick, some have died, many more are at risk, food and savings are scarce for some people, some have lost their jobs or at least their income, and schools are shut down. No one is unaffected by the turmoil.

While we are struggling through the changes and adjustments needed to fight this virus, we may have difficulty seeing an end. We may be longing to go back to a time before the world was turned upside down.

These are normal reactions, but what if we started looking at this through a different lens. If we stop and look around, we can see all the challenges and bad things happening, but if we want, we can also focus on the many good things that are happening too.

One of the biggest things we can see that is good is the way that people are reaching out to comfort and help others, even in the midst of their own struggles. It is important to notice and hold on to the good we see in the world, and even contribute to it as much as we can.

We can also look forward to life after COVID-19 with hope. Instead of wishing to go back to how things were before the pandemic, we can instead think about how we can grow and improve to create a better world after the threat is over.

One way we can see the positivity come from the COVID-19 pandemic is in the way it will influence small businesses and business startups.

Current Small Businesses

One advantage of being a small business is the fact that small business owners can move much faster than a big corporation. Big corporations have layers of management and various committees that all need to be involved in making big decisions. A small business owner can change gears and implement new ideas much faster.

If a small business owner has an idea for a product or service, they can take steps that same day to implement systems to start production or marketing. In a larger corporation, the only thing that could be done would be to start making a proposal to send to other departments.

One example of the way this can be done effectively during the current global climate is with Mike Lindell’s My Pillow company. His company has under 2,000 employees, so it can still be considered to be a smaller business. He switched gears with his company to fill a gap in the market by making 50,000 face masks per day. He was able to do this with just a few days to change the assembly process.

He was in a position to do this because he runs a small business and can change and adapt quickly to meet the current market’s needs. He can move so quickly for three reasons:

  1. He knew it was the right thing, so he had the motivation to accomplish his goals.
  2. He saw an opportunity to both help the world with a need and improve his business at the same time.
  3. He was able to contribute to the world in a meaningful way by helping with a shortage and keeping his employees working.

Another example is Hanes Knitwear, which is based in Winston-Salem, North Carolina. It is not a small business but has still shown great initiative in this time of need. They have been producing t-shirts and underwear for over 100 years, but now is making one million medical grade face masks for healthcare workers.

We can also see other businesses jumping in to help the current shortages by turning their factories and other facilities into areas to make ventilators, sanitizers, and face masks to respond to the crisis. Truly we can see how a crisis can bring us together and give us opportunities to grow and serve others.

After COVID-19

We have a great opportunity to re-invent the world after this pandemic. When this over, we will see many new businesses start and thrive. There are millions of small businesses that have founders and owners who are ingenious and creative. There are even more people who have ideas waiting to come to life. Business is sure to bloom when the new America 2.0 is born.

In order to make this a reality, society will have to change. Cities might have to change the way they grow. More businesses will have to consider making the decision to start in a smaller town to employ local people who will be committed to the mission of their company. Business cultures will also have to change. Business owners can have more confidence in their belief that a small business can grow as it adapts to the world.

This pandemic has also shown us some areas in our society and businesses that are tremendously lacking. Companies now have the opportunity to come up with new ideas and policies to help protect against some of the negative effects we have seen.

If you have big ideas and motivation, then now is the time to act! The new America will be here sooner than we think, and those who get moving now will be the ones to succeed. We are doing our part to assist you get started by offering telephone services at no cost for two months to help existing businesses stay afloat, and new businesses thrive.

About Carolina Digital Phone

With more and more businesses switching to work-from-home situations, there needs to be a way for employees to stay connected and complete their work. This not only helps businesses but also helps the employees to maintain their income in these troubling times.

As a small company ourselves we have also responded to the call. We are doing what is right for America in providing telephone services at no cost for two months to help a business stay in business. We understand your concerns and needs and strive to help fill in the gaps to help you keep making the world a better place. We are the solution for the new worker force in America, just like you can be the solution for the new business world.

About the Author:

Born and raised in the Piedmont Triad and very passionate about the growth of the business community, state and small businesses, Nicky Smith is a leader in the community, volunteers for a number of organizations including his Church, Christ United Methodist. Member of the Crescent Rotary Club, Nicky finds time to writes for the Triad Business Journal in addition to weekly blogs located at

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Nicky Smith, CEO/Founder
Carolina Digital Phone, Inc.