How Businesses in America will Thrive after the COVID-19 Crisis

America is a very different place than it was just a couple of weeks ago. When the COVID-19 virus first emerged, we were all told to wash our hands properly and follow typical guidance for stopping the spread of viruses. Now we’re told to stay at home. While there have been many crises over the years, this has changed life as we know it significantly, and all in a short space of time. It’s truly an unbelievable turn of events.

But as with any crisis, we will make it through the other side. The lessons learnt at this time will make us a stronger, more robust nation that’s better equipped for future challenges. Is this an optimistic way of looking at things? Absolutely not, it’s called realism. Here are just some of the reasons why.

1. Courage

In times of trouble, we have proven time and time again that we can make it through. No matter what the challenge, we have stepped up to do what’s needed to overcome. You can already see this in the way that our nation’s carers – our health care workers, emergency services, the armed forces and others all over the country are fighting the good fight.

Our business community is also getting involved, with perhaps an unprecedented amount of leadership and bravery at this time. Businesses of all sizes are joining together and working hard to do their bit to end this crisis. I’m a proud member of this community, and I’m awed by the support being shown. Together we’re strong and can achieve anything.

It has also been humbling to witness the courage and strength shown by the public. People are taking care of each other – checking in and going to great lengths to help those in quarantine or isolation. As I witness these heartening displays all around me, the words of President Franklin D. Roosevelt comes to mind: “Courage is not the absence of fear, but rather the assessment that something else is more important than fear.”

2. We can

As pioneers, we have built a strong and remarkable country, and will continue to go beyond. We have our incredible minds working hard to develop treatments to help those who are suffering, while also working towards a COVID-19 vaccine that will put an end to this virus.

And while scientists and researchers are working hard on behalf of us all, it’s important to salute the ordinary people who are stepping up to do their part. Jennifer Haller is a 43-year old mother of two from Seattle, and when asked why she volunteered to receive an experimental vaccine, she said: “I wanted to do something because there’s so many millions of Americans that don’t have the same privileges that I’ve been given. They’re losing their jobs. They are concerned about paying bills, feeding their family. This was just something that I could do and that I wanted to do.”

3. Resilience

No matter the hardships that have befallen our nation, we’ve always come back stronger than ever. It’s not luck or chance that has got us here, it’s just how it’s meant to be. Throughout history, other nations haven’t fared so well, with disaster often following a period of decline. But not America.

We have always defied the odds to come back stronger than before. Our resilience is more than we know. We’re a nation that can adapt, makes change and gets results, raising the bar higher each time. It’s rooted within us, and we will no doubt overcome again.

What lies ahead

Our onward journey will not be an easy one; there are some tough times ahead. But it’s important to remember that we will do everything that’s needed to make it through. Our courage will make sure we do what’s right, and we can find solutions that will change things. And our resilience will make sure we come back from this stronger than ever. These are special traits that make America great. Together we will overcome, and triumph over this crisis.

Carolina Digital Phone can be part of your successful future in America with the remote worker solution cloud-based telephone service.  WIth more that 20 years experience providing solutions to business, the Carolina Digital Phone team offers white glove service to every sized business. North Carolina based, always providing excellent customer service at competitive prices for your business, government agency or school system. Call today (336) 850-5400 for a personalised telephone services quote. Move your business to the cloud with us today.

5 Signs It’s Time To Upgrade Your Business Communications

Communication is vital in any business. Whether you are talking to customers or internally to employees, ensuring your company has an efficient and reliable local service provider is essential to make sure business operations run smoothly. Fortunately, communication technology has been advancing in recent years and in turn, giving your company more options for improving systems such as office phone solutions, Voice over Internet Protocol (VoIP) and extending flexibility within your organisation through virtual office solutions.

If you’re one of the many businesses that have felt trapped in current communications contracts or are unsure where to turn to compare services for your business, it might be time to consider the impact of upgrading your business communications to improve everything from productivity and reliability. There are several alternatives to RingCentral and similar Internet phone services for business. However, there are few things to weigh up before you decide on the right package for you.

Cost is one of the main features of IP phone providers, and it’s important to compare VoIP providers to see which package is the best fit for your company. But, there are some other areas to think about when deciding to switch including:

Expanding your current business communication requirements

If your company is growing, then you’ll need a package that can be tailored to your requirements. Many organizations have outdated systems that can’t grow with business expansion. If you’ve added new locations to your portfolio, employed more staff or need more advanced system options, an inflexible VoIP solutions provider could hinder your productivity.

Using your IT talent effectively

Your IT department is an invaluable resource. However, many companies are unable to realise its full potential if it’s continually fighting everyday administration due to inefficient systems. By upgrading your business communications, IT resource will be freed up for projects that improve your company and maximise its potential.

Changing needs of your business

The business world is ever-changing, and keeping up can be challenging. Some areas of your business may be more complicated with different vendors providing a variety of services. In this case, you could be using up vital investment to keep old systems held together when, in fact, upgrading to a hosted cloud telephony company could offer a flexible and reliable alternative.

Maintenance costs

Every area of your business requires costs for day to day running. However, if your central office phone systems cost more and more each year or a complete overhaul of older solutions is significant, it’s the perfect time to think about how new technology could help you save money in the long term. By holding onto older systems, you face substantial maintenance bills and significant outlay when things go wrong. Local service provider solutions can provide support and advanced technology within a package suited to your needs and budget with minimal downtime.
Training staff

Investing in company training is essential to ensure everything runs smoothly. However, if you’re running an older PBX system, on-going training can be complicated and largely a waste of time. New solutions require less training and are more intuitive compared to previous platforms. This, in turn, frees up employees to focus on innovating to improve your company.

Why doing business locally is important to the economy?

Historically, telephony systems were only provided by larger corporations and offered fewer options for growing companies. The advancement in technology is changing the business communication landscape and providing your business with reliable local service providers to support your business.

Our effective VoIP services are suitable for business that want to scale efficiently as your business grows. Plus, we provide a flexible API and all-in-one pricing structures so you can allocate appropriate budgets to keep an eye on those essential business costs.

Choosing a local VoIP provider also gives you a friendly and approachable solution to your IT requirements, and ensures you have someone on-hand to answer your queries. These solutions allow you to control costs and services more closely, and any extras or additional resource can be discussed to ensure it’s right for your company needs.

Due to the intuitive features of our UI, excess training will also be a thing of the past, which frees up your employees to concentrate on other areas to boost productivity. You may also be able to reallocate vital engineering resources to other projects to innovate throughout your company.

If your company is looking to upgrade and can relate to any or all of the above issues regarding your current communication systems, contact us today to find out more about how we can help you improve efficiency and productivity within your organization.